Senior Enterprise Applications Analyst

Job description

The Sr. Enterprise Applications Analyst supports and enhances TaylorMade’s global Oracle ERP platform, with a focus on Oracle EBS Order Management and end‑to‑end Order‑to‑Cash processes. This role serves as a functional expert and trusted partner to the business, ensuring stable operations, scalable solutions, and continuous improvement across global order processing. This position reports to the Solution Architect, ERP Applications. Essential Functions and Key Responsibilities: Core Functional Support & Operations Provide hands-on functional support for Oracle EBS Order Management, including inbound and outbound EDI order flows Configure and maintain Order Management setups such as order types, workflows, pricing rules, holds, and shipping parameters Support end‑to‑end Order‑to‑Cash (O2C) processes across Order Entry, Pricing, Shipping, and Receivables integration Act as the primary escalation point for critical production issues, driving resolution and clear communication Proactively monitor order processing performance and address issues impacting business operations Stakeholder Collaboration: Work closely with Sales, Operations, Finance, and Supply Chain teams to align ERP solu...