Senior Program Manager, People Experience

Job description

The Senior Program Manager for People Experience (PEx) is a key strategic role responsible for translating company goals into actionable technology roadmaps and leading complex, cross-functional programs. This individual will drive the implementation and optimization of critical HR systems like ServiceNow and Workday, ensuring Zoox can scale efficiently while maintaining a positive crew experience. By building a robust and scalable technology foundation and preparing for future AI-enabled operations, this role is critical to creating streamlined support functions that allow the entire organization to focus on its core mission. In this role, you will... - You will lead complex, cross-functional HR technology programs from start to finish, translating strategic vision into executable roadmaps and ensuring projects are delivered on time and aligned with business needs. - You will act as the bridge between business and technology, working with leaders across People Experience (PEx), HR, and IT to optimize our core systems like ServiceNow and Workday. - You will drive key initiatives, including our ServiceNow Roadmap, managing everything from stakeholder engagement to risk mitigation to...