Product Support Manager

Job description

Inside the Role This role involves providing onsite support to customers and service partners in the assigned West Coast area. The technician will be responsible for making repairs to coach-side issues like electrical, HVAC, suspension, chassis, and interior systems. They will also write damage and special incident reports on customer complaints and forward these to the Product Support Manager. The technician will also be responsible for completing recalls and product campaigns. Candidates must be located in Western Region territory, which includes: CA, OR, WA, AZ, UT, ID, and MT Posting Information: We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team Position offers a starting salary range of $95,000 - $121,000 USD Pay offered dependent on knowledge, skills, and experience Benefits include annual bonus program; 401k company contribution with company match up to 6 % as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 1 5 calenda...