Head of Technology Operations

Job description

Head of Technology Operations At MECCA, technology operations are critical to how the business runs day to day. When working well, technology is stable, responsive, and largely invisible to the teams who rely on it. Our Core Technology team brings together Domain, Platform, and Technology Operations capabilities to deliver and run MECCA’s technology ecosystem. Domain teams are responsible for business-facing systems across areas such as Retail, Supply Chain, Merchandise, Finance, and People, while Platform teams provide the underlying technology capabilities including infrastructure, security, and core services. Technology Operations ensures these services are stable, responsive, and effectively support the day-to-day running of the business across both Technology and Digital. As Head of Technology Operations, you will lead the strategy, execution, and continuous evolution of MECCA’s technology operations. You will be accountable for the performance, resilience, and cost-effectiveness of Technology Operations, including end-user computing, service delivery, and operational service performance across business-critical environments supporting MECCA’s business across Retail, Distribut...