Patient Access Representative II

Job description

It's more than a career, it's a calling. MO-SSM Health Ambulatory Care Center CSM Worker Type: Regular Job Summary: Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES - Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures. - Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules. - Assists with coordination of activities related to insurance pre-certification/authorization. - Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions. - Performs clerical and reception duties associated with patient registration. - Identifies process improvement opportunities and participates in improvement plans. - Works on special projects as needed. - May review the work of others. - Performs...