Credit and Collections Specialist

Job description

Interested in climbing aboard with the Syfan Team? Job Description: Credit and Collections Specialist Job Summary Credit and Collections: Process all special billing customers’ invoices. Ensuring timely and accurate invoicing and collecting outstanding receivables. Verifying all customer requirements for invoicing and ensuring issues are resolved for timely payment. Works closely with internal teams to resolve billing issues and maintain positive customer relationships while supporting the companies’ objectives. Supports credit and risk management by assisting credit evaluations of debtors and maintaining credit files. Perform other duties required for the good of the business and as assigned by appropriate management. Essential Duties: Monitor accounts receivable aging and follow up on past-due accounts Support audits by providing requested documentation and explanations Provide excellent customer service while enforcing payment terms Submit invoices on customer portals accurately Handles customer visits pertaining to billing and collections questions and issues Handles monthly statements generated for customers per request Provides collections assistance for special billing custo...