Lead Online Manager

Job description

What you’ll be doing: Our online teams work early mornings with picking items for deliveries usually taking place from 04:00 – 08:00. - Direct a small team of managers to deliver the online delivery operation of the supermarket taking accountability for every delivery going out on time, every time, so our customers get exactly what they need, when they expect it - The department is fast paced with lots of KPIs, you’ll spend time reviewing data and ensuring compliance to processes and procedures - Planning for upcoming key trading activities and events by working closely with the rest of the store leadership team. - Regularly taking full accountability for the store overnight, role modelling and coaching for high standards and efficiency across the store. - People management, including pay and scheduling routines, training, communication and employee relation activities such as managing performance, absence, and completing disciplinaries. What makes a great Lead Online manager: - A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same. - Experience of managing managers, in a fast-paced performance focussed en...