Bilingual Technical Support Specialist

Job description

Who is Turf Tank? Turf Tank has revolutionized the line-marking industry with the world’s first autonomous line-marking robot for sports fields. From parks and recreation departments and high schools to major colleges and professional teams, our technology helps facilities worldwide save time and money painting their fields. If you value teamwork, accountability, and a fast-paced environment where people take ownership and get things done, you’ll fit right in. Why join Turf Tank?: Global Impact: Be a part of a company shaping the future of turf management worldwide. Growth Opportunities: We're growing fast—and so are the opportunities within our team. Amazing Culture: Entrepreneurial, collaborative, fun, and driven. We move fast and win as a team! About the Role: We’re looking for a Robot Support Specialist to provide frontline customer support. This role focuses on troubleshooting hardware and software, guiding users through issues, and ensuring customers stay up and running. You’ll play a key role in keeping operations running smoothly by resolving problems quickly, communicating clearly, and maintaining accurate records of support activity. What You'll Do: - respond to customer...