Restoration Supervisor

Job description

SERVPRPRO of Springfield/Mt. Vernon is hiring a Restoration Supervisor ! Benefits SERVPRPRO of Springfield/Mt. Vernon offers: And more! As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience. Key Responsibilities - Competitive compensation - Superior benefits - Career progression - Professional development - Coordinate and perform production processes as scheduled and ensure quality control - Manage the customer and client experience and overall customer satisfaction tracked with online reviews - Communicate clear expectations to restoration technicians and supervise their activities - Document a detailed and accurate job file to support the services provided - Manage labor and consumable item usage on assigned projects - Communicate with restoration project manager and office staff on project progress and issues Additional Responsibilities: - Communicate and follow all OSHA guidelines for job safety - Manage as...