Program Manager, In-flight Connectivity

Job description

Program Manager, In-flight Connectivity ROLE DESCRIPTION SUMMARY: The incumbent will lead delivery of In-Flight Connectivity (IFC) and In-Flight Entertainment (IFE) system installations and upgrades for large commercial aircraft. You will work closely with airline customers and lead cross-functional teams across engineering, certification, supply chain, and operations to deliver complex programs with clarity and confidence. PRIMARY RESPONSIBILITIES / KEY RESULT AREAS: - Own end-to-end delivery of IFC/IFE installation and upgrade programs, from planning through entry into service and sustaining operations - Lead cross-functional teams spanning aircraft engineering, software, certification, regulatory, quality, supply chain, and installation - Build and manage integrated program schedules, action registries, risks, issues, and dependencies to ensure predictable delivery - Serve as a primary customer-facing lead, building trust through clear communication and reliable follow-through - Lead internal and external program reviews, providing clear status, risks, and recommended actions - Drive issue resolution and escalation with a focus on outcomes, not handoffs - Identify opportunities...