Patient Service Representative

Job description

Envision Imaging is looking for a Full Time Patient Service Representative to join our team in Tulsa! Monday - Friday 6:30AM - 3:00PM | Position Pay Range: $17.05 - $20.55 Summary/Objective: The Patient Service Representative (PSR) serves as a representative of the company in patient, guest, and referring provider interactions. They will create an environment that provides spectacular service by facilitating a seamless patient registration process. PSRs will: determine the patient check-in status, verify & scan insurance and ID cards when required, collect time of service payments if applicable, update & scan paperwork to the medical record as needed, and update the patient’s status in ERIS to indicate the patient is ready for their exam to begin. Additionally, PSRs must assist with answering the phones and supporting the center operations staff to ensure a spectacular patient experience. Essential Functions: 1. Provides a friendly and warm greeting to all, including patients, providers, and guests. 2. Answers inbound calls to the Center. 3. Checks scheduled patients in/out and ensures proper documentation is received from the patient. 4. Obtains patient consent to receive electron...