Customer Support Assistant

Job description

Company Description At Elevare Branding, we specialize in creating impactful brand experiences that connect businesses with their audiences in meaningful ways. Our team is driven by innovation, precision, and a commitment to excellence. As we continue to expand, we are seeking motivated individuals who are ready to contribute to a dynamic retail environment and grow within a forward-thinking organization. Job Description: We are seeking a detail-oriented and professional Customer Support Assistant to join our growing team in Miami. This role focuses on delivering high-quality support to clients, ensuring inquiries are handled efficiently, and contributing to a seamless customer experience. The ideal candidate is organized, communicative, and committed to upholding a high standard of service. Responsibilities: - Respond promptly and professionally to customer inquiries via phone and email - Provide accurate information regarding services, processes, and client requests - Maintain organized records of customer interactions and updates - Coordinate with internal teams to ensure timely resolution of client needs - Assist in tracking customer feedback and identifying service improvement...