Analyst Sr Lead, Product Technical Support

Job description

Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS? About the role: The Managed Services Senior Lead Analyst position within Client Experience is a full time, hybrid position with onsite hours on Tues, Wed and Thursday in the FIS Jacksonville office during core market hours of 8 am to 5 pm EST. The analyst performs day-to-day assessment of functional issues and fields inquiries by both external and internal clients related to multiple FIS platforms. This position supports Capital Markets and Banking. Current and future sponsorship are not available for this position About the team: The Client Experience team has extensive knowledge of products that constitute our FIS Solutions. This team is comprised of various positions and responsibilities that are all client focused. We are passionate about providing our clients with exceptional service and fostering a collaborative partnership. What you will b...