IT Functional Analyst - CE Field Service

Job description

Join our Team as an IT FUNCTIONAL ANALYST ! The Role: We’re seeking a passionate and dedicated IT Functional Analyst - CE Field Service who brings enthusiasm and expertise to the table. In this role, you’ll serve as a functional leader and domain expert—driving complex initiatives, mentoring analysts, and shaping solution design while partnering closely with Product Owners and IT leadership. We value innovative and creative ideas—yes, even during meetings (where snacks are always welcome). If you enjoy tackling challenges with positivity and a bit of humor, you’ll feel right at home here. What You’ll Be Doing: - Core Work Responsibilities - Provide Dynamics 365 CE Field Service expertise to product team, driving decisions to use Base CE Field Service vs. customization, considering scale and maintainability. - Including extensive customized functionality - Extensive experience supporting client CE Field Service processes from the roles of Technician, Dispatcher and Administrator - Translate client requirements for Field Service domain, into well organized and detailed functional requirements documents. - Understand how to leverage the Power Platform (Power Automate, Power Apps) - Pr...