Service Co-ordinator

Job description

Service Co-Ordinator / Planner / Scheduler Location: Abingdon (OX14 1RL): At Trinity Fire & Security , we’re more than just experts in safety and security — we’re a supportive team with a shared purpose: protecting what matters most to our customers. We’re looking for proactive, friendly Service Co-Ordinators to join our Abingdon office (OX14 1RL) and play a vital role in keeping our service operations running seamlessly. This is an excellent opportunity to become part of a workplace where teamwork, respect, and mutual support are central to everything we do. You’ll join a collaborative environment where your ideas are valued, and your work truly makes a difference every day. What You’ll Be Doing: As a Service Co-Ordinator , you’ll be the key connection between our customers and our field engineers, coordinating appointments, solving problems, and ensuring we deliver on our promises. You will: Plan and schedule field engineer visits, responding quickly and effectively to changing customer needs. Deliver outstanding service in every interaction, whether on a quick call or a detailed email. Work closely with engineers, coordinators, and other team members to ensure jobs are completed...