Team Lead Auto PD

Job description

Opportunity Do you thrive on leading others, solving complex problems, and delivering exceptional claims outcomes? At Millennium Insurance, we’re more than just an insurance company, we’re a community-driven, people-first organization recognized as a Great Place to Work®. We are seeking a Team Lead, Auto PD Claims to support, coach, and develop a team of adjusters while also managing a personal portfolio of claims. This is an ideal opportunity for a high-performing adjuster ready to step into leadership without losing touch with the technical side of claims handling. What you will be doing: What you bring to the team - Manage, coach, and support a team of Auto PD Adjusters, providing guidance on claim handling, coverage interpretation, and liability decisions. - Handle a personal caseload of auto PD claims, including investigation, liability assessment, coverage review, and settlement negotiation. - Monitor team performance, workflows, and file quality to ensure timely, compliant, and customer-focused claim resolution. - Conduct file reviews, audits, and coaching sessions to support continuous development and consistency across the team. - Act as a technical resource and escalation...