Receptionist (Bank)

Job description

Receptionist (Bank) Tunbridge Wells Hospital | Customer | Bank Contract - Ad hoc £12.58 per hour As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you. As a Receptionist/Telephonist at our Tunbridge Wells Hospital, you’ll have great communication, IT and telephone and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception. As a Receptionist, you will: - · Help people feel comfortable when they visit your department - · Use your empathy and customer service skills to build positive relationships - · Answer the phone, deal with enquiries and book appointments - · Welcome patients in person, directing them to the appropriate changing or waiting rooms - · Work closely with colleagues to ensure the department runs smoothly - · Prepare clinical paperwork, referral...