Network Engineer, Operations & Support

Job description

Meta is looking for a forward thinking engineering leader with technical skills in the domain of production network operations and OEM vendor management to join the Edge and Network Services (ENS) Operations organization. In this role, you will lead initiatives to improve efficiency, reliability, and risk management via process, systems, and data in one of the largest scale networks in the world. You thrive in a fast moving operations organization and enjoy digging into complex operational and reliability challenges in order to implement process and technical system solutions at a global scale. Responsibilities: Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners - Escalation Management: Participate in the global team’s Tier 3 and 4 on-call rotation with the goal of routing issues as nee...