Senior Engineer

Job description

Due to the requirements of the role, we are only able to consider applicants who hold full Australian Citizenship. Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. Join Optus Enterprise as a Network Engineer within our GTAC Networks team, where you’ll play a critical role in delivering high-quality managed network services for enterprise customers across Australia. You’ll be responsible for resolving complex network incidents, implementing and managing changes, and supporting enterprise, data centre, and wireless environments using technologies such as Cisco, Aruba, and Riverbed. This role suits an experienced engineer who thrives in an operational ITIL-based environment, enjoys problem-solving at scale, and is passionate about customer outcomes, automation, and continuous improvement. What You’ll Do: Troubleshoot and resolve complex network incidents across enterprise, data centre, and wireless environments, ensuring SLAs are met. Implement and manage network changes, upgrades, and patching in line with ITIL change and problem management processes. Configure, suppo...