Distribution Service Representative

Job description

Minnesota Power, an ALLETE company, is an electric utility headquartered in Duluth, Minnesota. We provide electricity in a 26,000-square-mile service area in northeastern Minnesota to 150,000 customers, including 14 municipal systems and some of the nation’s largest industrial customers. Minnesota Power is committed to a sustainable future for the climate, our customers and our communities while delivering safe and reliable energy. We play a unique and significant role in ALLETE’s sustainability-in-action strategy. Our culture drives excellence through our shared values of integrity, safety, people, and the planet. RESPONSIBILITIES: - May perform customer service, distribution line design, and/or various customer operations as a primary role. - Plans and reports on activities such as providing new services, sharing information about products and services, promoting energy conservation, and resolving complaints. - Conducts activities to support the efficient use of electric, gas, and water products and services, while remaining fully aware of company policies and regulatory requirements. - Establishes and maintains positive internal and external business relationships to support com...