Client Services Representative

Job description

Your future is bright at AGAT! At AGAT Laboratories, we are the next step in your career! By joining AGAT, you become part of a dynamic, purpose-driven team that fosters innovation, collaboration, and personal growth. Our dedicated professionals come together every day with passion and determination, leveraging cutting-edge science to deliver solutions that drive progress and create a more sustainable, healthier world. Client Services Representative – Environmental Summary: The Client Services Representative (CSR) is the primary link between the laboratory and clients, providing technical information and ensuring a seamless client experience. This role requires accuracy, patience, and strong communication skills to manage multiple tasks in a fast-paced, detail-oriented environment. A cooperative, team-focused mindset and commitment to quality service are essential. Guided by the Client Services Manager or Supervisor, the CSR upholds the company’s promise of "Service Beyond Analysis". What you will be doing: - Serve as the main client liaison, embodying AGAT’s mission of Service Beyond Analysis through timely, accurate communication and support. - Respond promptly to client inquirie...