Hotel Front Office Manager

Job description

Job DetailsJob Location: Hyatt Place Hyatt House Lehigh Valley - Allentown, PA 18106The Front Office Manager for the Hospitality Group is responsible for directing and administering all Front Office operations, ensuring exceptional guest service and efficient registration processes, including check-in and check-out procedures. This role oversees room inventory and availability while implementing guest service standards and initiatives to enhance overall product quality and profitability. Additionally, the Front Office Manager manages budgeting and forecasting, enforces policies and procedures, and participates in meetings to drive departmental success. Strong leadership, organizational skills, and a commitment to guest satisfaction are essential for this position. Team Member Benefits: Medical, Dental and Vision Employer Paid Life Insurance: Other Supplemental Benefits: Employer Matched 401K: Hotel Room Discounts across multiple brands Enhanced paid vacation, sick time and holiday pay Essential Job Functions: Direct and administer all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest s...