Senior Program Manager, Patient Services

Job description

Company Description About AbbVie: AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on LinkedIn, Facebook , Instagram , X and YouTube. Job Description: The US Patient Services team is an industry leading organization, providing unparalleled patient support, resulting in improved brand loyalty and patient satisfaction. The Senior Program Manager reports to the Associate Director of Tele-Experience, and is responsible for identifying, creating, and implementing practical solutions which drive performance through the Tele-Experience/Care Model Operations programs, specifically in the areas of web chat supporting Skyrizi, Rinvoq, Qulipta and Ubrelvy. The Senior Program Manager serves as a key leader, responsible for managing and providing operational guidance to functions within the T...