Dispatcher

Job description

Dispatcher Labcorp is seeking a Courier to join our team in Chantilly, VA. Work Schedule: Tuesday - Friday 2pm -10:30pm, Saturdays 1pm - 9:30pm Job Responsibilities: - Utilize route management software to schedule, coordinate and dispatch specimen pickups - Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.) - Responsible for specific service area to ensure best possible solutions for client - Achieving location productivity and expense targets while meeting customer expectations - Ensure a balance between customer response time, accuracy and cost/productivity targets - Follow standard procedures for field requests for service and dispatching calls - Problem solve and provide potential resolutions for any specimen related issue - Utilize multiple databases to process requests and inquiries - Performs a variety of administrative/clerical duties as needed Minimum Qualifications: - High school diploma or equivalent Preferred Qualifications: - Prior experience in logistics, customer service or operations - Experience working in a medical courier environment Additional Job Standards: Benefits: Employees regularly scheduled to work 20 or more hours p...