Customer Service Advisor

Job description

Job description Job Title: Customer Service Advisor - Apprentice Band: 1: Salary: £27,759: Location: Liverpool/Newport/Norwich/Birmingham: Contract Type: Permanent - Apprentice: (Please note: This Apprenticeship follows the English Apprenticeship Standard for Level 2 Customer Service Practitioner Apprenticeship programme. The link to the standard can be found here ) Number of Positions: 2: Hours: Full Time/Compressed Hours: Closing Date: 31/05/26: Interview Date(s): WC 15th June (subject to change) Insight into GCA - Webinar: Watch our Webinar on the above link and gain valuable insight into GCA and our recruitment processes. Call to action: Do you want to launch your career in a supportive customer service environment? Are you keen to develop strong communication skills and enjoy helping people find solutions while ensuring processes run efficiently? Job Summary: Our Customer Service Centre (CSC) enquiry teams are at the forefront of helping our customers understand and easily access our services. This role is the essential entry point into the organisation, existing to be a reliable first point of contact for our customers, solving the vital everyday queries that keep public sect...