Service Account Manager - NSW

Job description

Job Description Summary The Service Account Manager is responsible for driving service revenue growth and system upgrade sales across a portfolio of large corporate healthcare customers. This role owns the commercial management of service contracts, executive level relationships, and long term account profitability. Success in this role requires strong commercial judgement, confidence engaging with C suite leaders and procurement stakeholders, and the ability to position service led upgrade solutions that align financial value, risk mitigation, and lifecycle optimisation. Job Description: Roles and Responsibilities: Service revenue ownership & growth: Corporate account & executive stakeholder management - Own and deliver service revenue and margin targets for assigned region. - Lead service contract renewals, expansions, and repricing discussions to maximise lifetime value - Ensure pricing compliance and commercial discipline to protect profitability - Manage and convert the service opportunity pipeline, maximising win rates and forecast accuracy - Maintain accurate revenue forecasting and opportunity management through CRM tools - Develop and execute strategic account plans aligne...