Leave Of Absence Specialist
ScanSource · Greenville, South Carolina, US
Position Summary: The LOA Specialist is responsible for the end-to-end administration of employee leaves of absence, ensuring strict compliance with federal,...
Job description
Position Summary: The LOA Specialist is responsible for the end-to-end administration of employee leaves of absence, ensuring strict compliance with federal, state (particularly California), and local regulations. The primary focus will be LOA processing, but this role also supports benefits billing and other benefits-related administrative functions. The Specialist will deliver outstanding customer service and collaborate closely with Employee Relations, Payroll, and other internal partners. This is a sedentary position, with most interactions conducted online. Qualifications: - Administer all types of leaves of absence, including FMLA, ADA, California-specific leaves (CFRA, PDL, SDI, etc.), and company policy leaves. - Ensure LOA compliance by monitoring legislative changes, updating internal processes, and maintaining accurate documentation. - Provide timely, empathetic, and clear support to employees requesting or managing leaves. - Maintain and update LOA records and ensure seamless integration with benefits billing processes. - Assist in benefits billing administration, including tracking premiums during leaves, reconciling invoices, and supporting audits as needed. - Collabo...