Technical Service Engineer
ANDRITZ · Raleigh, North Carolina, US
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and lo...
Job description
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in. General Description: Reporting to the US Southeast - PMC Sales Manager, the goal of the TSE is to support the regional papermachine clothing sales team and its customers. This position is responsible for the technical service to area customers in order to identify, communicate, and correct challenges through the application of industry best practices. This role offers the opportunity to expand into future sales management responsibilities on either roll cover technology or paper machine clothing business segments. JOB RESPONSIBILITIES AND TASKS: - Serve as the frontline point of contact for day-to-day customer needs. - Conducts paper machine audits, service calls in close cooperation with local Application Sales Engineers (ASE). - Communicates customer activity, sales opportunities, & competitive intel to the ASE & Regional Sales M...