Fitness Manager

Job description

Description The Bridgewater Club Fitness Manager has four primary roles: 1) Provide Exceptional Member and Guest Experiences 2) Customer Service 3) Leadership 4) Cleanliness and Organization of the Fitness Facility - Greet our members and guests as they enter and wish them well as they leave. - Friendly, helpful, reliable and takes initiative. - Assists members by answering questions, scheduling appointments, answering the phone, troubleshooting as issues arise, and much more. - Knowledge of all services, classes, schedules, hours of operation, fitness and club events, who oversees each department and more. - The ability to enforce Bridgewater fitness center's rules and etiquette. Part of customer service entails professional confrontation of members, youth, and/or guests who are disruptive or not abiding by the fitness center rules. If you are not comfortable addressing issues or if you cannot address issues in a calm and professional manner, this job is not for you. - Oversee, support and provide leadership to Fitness Desk & Childcare staff, as well as lifeguards. - You will implement and oversee policies and procedures to optimize the fitness desk and childcare operations. - You...