General Manager

Job description

Salary: £70k plus bonus subject to T&Cs We are seeking a dynamic, experienced, and compassionate General Manager to lead and manage the day-to-day operations of a 78-bed residential home Cornford House in Royal Tunbridge Wells (TN2 4QS). You will take full accountability for clinical and non-clinical operations, ensuring exceptional care standards and regulatory compliance while promoting a warm, person-centred environment for residents and staff. Key Responsibilities: - Lead and manage all operational, financial, and care-related functions of the home - Ensure full compliance with CQC Fundamental Standards, company policies, and other regulatory requirements - Deliver high-quality, person-centred care that supports residents’ physical, emotional, and spiritual well-being - Oversee recruitment, training, supervision, and performance management of the staff team - Ensure accurate care planning, medication administration, and safeguarding practices - Manage occupancy levels, liaise with external stakeholders, and promote strong community links - Maintain rigorous quality assurance systems through regular audits, meetings, and reporting - Be a visible, positive role model, upholding t...