Parts Assistant
Direct Line Group · Aldershot, England, GB
This is a 12 month full time - 40 contract DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting custome...
Job description
This is a 12 month full time - 40 contract DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining our Auto Services team you’ll become a part of a network of repair centres with one simple mission. To deliver high-quality repairs as quickly and efficiently as possible for our more than 100,000 customers. As we look to the future, you can look to yours too. From technical capability to customer relations, here you’ll find a place where you can really thrive. We’ve got this! What you'll do: As a Parts Assist, once a policy holders' vehicle has had its damage assessed and an estimate for repair has been produced the parts-assistant orders the parts required for full repairs to be made. You will be responsible for all aspects of ordering, pricing and administration - even sourcing parts that are unavailable through the usual channels. Plus, the stock control for all paint and consumables, you will collaborate with our bodyshop technicians and provide high levels of customer contact and communications throughout the vehicle repairs. You will report to your Parts Manager - You wil...