Area Service Manager

Job description

Company Description We are AIR Communities, one of the country's largest owners and operators of apartment communities, managing high-quality properties in most major markets! At AIR, we're passionate about what we do, both inside and outside of work. Our culture goes beyond our high-performing team; it also influences and enhances relationships with our residents and the communities we serve. We believe in doing whatever it takes to make our residents feel at home. If you are a hardworking, customer-focused professional, who takes pride in your work and has an eye for detail, we want you on our team! Job Description: This position may or may not have supervisory responsibilities. - Support and manage operations across various sites. - Provides leadership and oversight of on‑site service teams to ensure performance meets key corporate KPIs, including turn times, expense control, and CSAT. - Ensures consistent, timely communication at all levels, including downward to on‑site teams, laterally with peers, and upward to leadership. - Conducts daily inspections of sites and monitors service team and vendor performance. Assesses problems, needs, and implements improvements in operations...