Sales Support/Upsell Rep - COE - CCI

Job description

Company Cox Communications, Inc. Job Family Group: Sales Job Profile: Sales Support/Upsell Rep - COE - CCI Management Level: Individual Contributor Flexible Work Option: Hybrid - Ability to work remotely part of the week Travel %: No Work Shift: Variable Compensation: Hourly pay rate is $15.91 - $23.89/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $7,200.00. Job Description: Please note that this is a remote position, but you must reside in the Hampton Roads market. Responsible for providing Sales Operations support to customers in the high-volume Digital & Specialty Contact Center (DSCC). The DSCC is a Center of Excellence call center (COE) that ensures accurate and timely order entry, follows-up with customers on incomplete orders, and upsells where appropriate to increase revenue and provide exceptional customer service. This position has sales accountability and performance measures. Primary Responsibilities and Essential Functions: Supports...