Member Services Representative

Job description

Benefits: The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. Characteristics that will make you a perfect match for our Member Services Representative : You: - 401(k) - 401(k) matching - Employee discounts - Flexible schedule - Opportunity for advancement - Paid time off - Training & development - Wellness resources - Free uniforms - Exhibit a positive and upbeat attitude. - Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members. - Pride yourself on your work while being punctual, reliable, and dependable. - Handle all interactions with diplomacy and exhibit a genuine motivation for helping others. - Act with integrity and show respect to everyone around you. - Exhibit strong communication skills and have an ability to listen and empathize. - Inspire and motivate others to achieve their goals. - Are a quick study with the ability to apply what you have learned during online and hands-on training. About the Member Services Representative Role: As a Member Services Repre...