Global Know Your Customer Quality Assurance – Executive Director

Job description

The Know Your Customer (KYC) Quality Assurance team is at the heart of our Control Management ecosystem, elevating global customer due diligence through continuous, data‑driven oversight. By benchmarking every record against AML and KYC standards, procedures, and regulatory requirements, we ensure uncompromising quality, completeness, and accuracy. Partnering across Lines of Business, we provide independent review and analysis that strengthens controls, accelerates risk detection, and instils confidence for clients and regulators. As an Executive Director within Know Your Customer (KYC) Quality Assurance (QA) Group, you will manage the KYC Quality Assurance (QA) Operations team that supports the firm wide KYC Quality Assurance program. This position will report directly to the Head of Global KYC Quality Assurance group. This is a highly visible multi-faceted leadership role that executes KYC QA review and analysis to uphold high internal quality standards, assist in re-assessing and modifying the QA testing scripts, identifies and develops training opportunities, monitors for emerging AML risks, as well as interfaces with key stakeholders in the Business, Compliance, Internal Audit...