Quality Assurance Supervisor

Job description

Shift: 8:30pm to 5:00am on Sunday, Monday, Tuesday, Wednesday, Saturday with Thursday and Friday off Essential Functions: - Tracks all maintenance calls identified by Chimes and enters into Maximo daily - Tracks janitorial work orders, analyses data and generates reports as required - Collects data, identifies trends and interprets/analyzes data in weekly and monthly reporting to include tracking QC inspection results, , evaluating response times, identifying recurring deficiencies, recommends improvement opportunities, generates graphs and charts to illustrate data analysis results - Trains staff on use of Restroom Alert and JAMS - Complies with all Agency policies & procedures and follows contract specifications - Handles duties with judgement, tact, and accuracy - Utilizes an Android device and computer for data input and retrieval of information as required - Sets up, handles, maintains, and forwards all paperwork and reports in a timely manner - Maintains flow and output of work - Maintains continual communication with the MAA and BWI Airport Operations Center during normal working hours to respond to concerns and provide information as required - React immediately to custodia...