Technical Support Engineer

Job description

Location: Remote United States Job Type: Full-time: Compensation: Competitive salary + Benefits: Industry: Civil Engineering, Construction, Infrastructure: Were growing fast and looking for a Technical Support Engineer to join our team remotely. If you're someone who loves problem-solving, enjoys helping customers, and thrives in a fast-paced engineering environment this role is perfect for you! At MapleCraft Engineers, we design, build, and support cutting-edge engineering solutions for civil infrastructure, construction, and industrial projects. Our work drives innovation and excellence, and we need someone who can help keep our systems, customers, and teams running smoothly. If you're passionate about troubleshooting, supporting engineering teams, and working with advanced tools remotely, wed love to have you on board. What You'll Be Doing: Technical Support & Troubleshooting: - Serve as the first point of contact for engineers, clients, and field teams facing technical issues. - Diagnose and resolve hardware, software, and system-related issues in engineering applications. - Provide remote support via email, chat, and video calls, ensuring quick and efficient resolutions. Syste...