Field Service Engineer

Job description

Description Our Global Business Group at Nova is looking for a Field Service Engineer who is a self-starter, has a positive attitude, is a team player, and can support our systems at the customer site in a professional manner. The FSE will perform engineering and technical activities, while utilizing company’s R&D teams to direct technology development of new products. Why Nova: - Certified Best Places to Work from "Great Places to Work" in 2022, 2023, 2024 and 2025 (Rated by our employees) Top 30 in our industry category - Customer focus: We value building strong relationships. You'll be the face of Nova, working closely with customers to understand their needs. - Continuous learning: We're passionate about growth. You'll gain in-depth knowledge of cutting-edge metrology tools, participate in industry trainings, and receive ongoing mentorship from experienced engineers Role Responsibilities: - Support Nova and End Users service as defined under Nova’s warranty and service support agreements - Maintain proper reporting methods for all activities of customer support as defined by the Service Manager - Leading equipment escalations in front of customer and the division - Assist in ne...