Account Processor - Collateral Liquidation Team

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description: This role supports U.S. Bank’s vehicle collateral protection efforts by managing impound‑related activities for customer vehicle accounts where the Bank holds a lien. This role serves as a critical intake point into the Repossession and Collateral Liquidation process and helps mitigate financial loss by ensuring timely, compliant decision‑making. The position combines document processing, external partner communication, negotiation, and operational judgment. While this is not a call‑center role, it requires frequent phone interaction with impound and tow facilities. Primary Responsibilities: - Manage inbound impound notices received...