Hybrid Remote Data Analyst in Southington, CT

Job description

Job DetailsLevel: ExperiencedJob Location: Southington Office - Southington, CT 06489Salary Range: $60,000.00 - $70,000.00 Salary/yearHybrid Data Analyst Contact Center Analytics & Conversational Intelligence (BPO) This is a Hybrid-Remote position where you must be available to work in-office 3 days a week in our Southington, Ct. Data Analyst Job Description: The Data Analyst is responsible for providing insights for the client as to what consumers are saying about the company and explaining how they can use these insights to solve issues or make improvements. Strong communication skills and a curiosity to explore the data are valuable skills to have in this role. The Data Analyst must be able to uncover insights & meaning from the data and summarize findings into clear, concise, and actionable takeaways. Additionally, the Data Analyst will utilize Tableau heavily to show trends visually and summarize findings for stakeholders, in addition to creating user-friendly dashboards for the client. Responsibilities: Provide regular updates on consumer feedback and discover any rising trends Communicate regularly with the client to understand their reporting needs Utilize Tableau and Excel...