Field Service Technician

Job description

About ASI Solutions Technology is at its most powerful with the right people behind it. Since 1985, ASI Solutions has partnered with organisations across the public and private sectors to deliver meaningful, transformative IT solutions. Our focus is on helping customers maximise their technology investments through streamlined processes and future-ready capabilities. We are proud to foster a team culture built on expertise, collaboration, and long-standing trusted relationships. What you’ll be working on: As a Casual Field Service Technician, you’ll be out in the field delivering hands-on technical support and installations across a diverse customer base. This is a varied, fast-paced role where no two days look the same — from troubleshooting hardware issues onsite to supporting broader managed service environments. You’ll be: - Performing onsite repairs, installations and configurations across laptops, desktops, and network devices - Diagnosing and resolving hardware issues, identifying faults beyond software and applications - Supporting customer environments through maintenance, patching, and proactive monitoring - Managing and updating tickets, incidents, and service requests w...