Luxury Automotive Service Manager

Job description

Murgado Automotive Group is a leader in the automotive industry, representing top brands and delivering exceptional service to our customers. We are committed to providing a dynamic and supportive work environment where team members can thrive and grow. We are currently seeking a motivated and experienced Automotive Service Manager to join our team and lead our service department to new heights. As a Luxury Automotive Service Manager at Murgado Automotive Group, you will play a key role in ensuring the success and efficiency of our service department. You will be responsible for overseeing day-to-day operations, managing a team of service advisors and technicians, and ensuring that our customers receive top-notch service at every visit. Responsibilities: Oversee all aspects of the service department, including staffing, training, and performance managementEnsure that service advisors provide exceptional customer service and maintain high levels of customer satisfactionMonitor service department performance metrics and implement strategies to improve efficiency and profitabilityManage scheduling and workflow to optimize technician productivity and minimize customer wait timesEnsure...