Travel Shop Clerk

Job description

Salary £13.85 P/H: We are looking to recruit a travel shop clerk to work in our busy office in the heart of Farraline Park in Inverness. You will be a vital part of the team providing excellent support and help to our customers. Interested? Read on..... Job Purpose: This role is about delivering exceptional service to Stagecoach customers who are looking to use Stagecoach, Megabus and Citylink services to travel locally or further afield. You will ensure every customer feels listened to, understood and treated like an individual; and strive to provide the most cost effective and efficient way for them to travel on our buses. Principal Accountabilities: You’ll put the customer at the heart of everything you do and treat every single customer as you would expect a member of your own family to be treated. You’ll be expected to provide exceptional customer service by fully engaging with every customer, listening to their travel needs to provide the most cost effective and efficient way to travel. You’ll provide our customers with the right information to get them where they need to be, when they need to be there. You’ll be required to manage and reconcile the cash takings at the end of...