Head of Memberships

Job description

HEAD OF MEMBERSHIPS COMPANY: FLIGHTSTORY: REPORTING TO: DIRECTOR OF COMMERCIAL GROWTH: LOCATION: LONDON: ABOUT FLIGHTSTORY: We are a media and investment company, and we are on a mission to elevate the stories, build the communities, and support the founders that inspire a happier, healthier humanity. We scale creator-led media, ventures and communities. ROLE MISSION: Build and operate a world-class membership product behind The Diary Of A CEO, turning our audience into highly engaged, long-term members. You will be responsible for the day-to-day performance, experience, and evolution of our membership product, ensuring it consistently delivers value, drives engagement, and retains members over time. You will focus on what members receive, how the experience works, and why it is worth paying for; translating audience trust into a compelling, ongoing value-add product. You will work closely with Marketing, Product, Content and Community to ensure the membership is tightly integrated into the wider DOAC ecosystem. You will ensure that members not only sign up, but activate quickly, engage regularly, and deepen their relationship with us over time. Build a repeatable membership framew...