Concierge Assocate

Job description

SPS Global is seeking a polished and service-oriented Concierge to serve as the first point of contact for clients, guests, and vendors. This role is critical in delivering a professional, welcoming, and efficient front desk experience while maintaining the highest standards of customer service. The ideal candidate is engaging, resourceful, and confident, with a strong ability to create positive first impressions and provide seamless support across front desk and office services functions. Job Overview: As the first face of SPS offices, the Concierge plays a key role in shaping the workplace experience for all visitors and employees. This position ensures a high-quality lobby and front desk experience by providing prompt, courteous, and efficient service while maintaining a professional environment. The Concierge supports both reception and office services functions, ensuring smooth day-to-day operations and a consistent 5-star service experience. Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership What You’ll Do: Reception & Guest Experience: - Greet guests, clients, and vendors in a professional and welcoming manner - Check in visitors and cr...