RGA COORDINATOR
HYDAC Group · Schaumburg, Illinois, US
Description HYDAC is a family-owned and operated business with a vibrant and rewarding working environment for our employees across the country. Our goal is...
Job description
Description HYDAC is a family-owned and operated business with a vibrant and rewarding working environment for our employees across the country. Our goal is to provide quality products, components and services that consistently meet our customer expectations. Our passionate teams design and manufacture a comprehensive line of innovative and reliable solutions optimized to our customers’ requirements. This full-time position offers a competitive salary and benefit package including Medical, Dental, Vision, 401K, Life Insurance, as well as generous paid time off and continuing education assistance. In our Schaumburg division we are seeking a RGA Coordinator. Pay rate between $25 -30/hour based on experience. In this role you will, coordinate and analyze customer returns to determine root cause via fact based, structured data collection. Propose warranty disposition determinations per hands on analysis of customer returns. Requirements: - Analysis of customer returns via visual inspection, hydraulic testing, and component evaluation. - Maintain computer based RGA system (SAP) with findings, dispositions & statuses. - Determine warranty disposition for customer returned goods by means...