Regional CRM Manager

Job description

Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results. Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in. Job Summary: We are looking for a Regional CRM Manager to lead our CRM efforts . You’ll be responsible for designing and executing customer lifecycle strategies to drive engagement, retention, and customer lifetime value. You should have a deep understanding of iGaming/online entertainment experience, and CRM best practices. Key Responsibilities: Develop and manage localized CRM strategies (Email, SMS, push notifications, onsite messaging, etc.) Own the customer journey and optimize communications across all stages: onboarding, engagement, churn prevention, and reactivation Plan, execute, and analyze CRM campaigns with a focus on personalization, segmentation, and ROI Collaborate with prod...