Senior Continuous Improvement Specialist

Job description

You want to play a part in making NSW a better place to work, live and travel. Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations. In this role, you'll: As a Senior Continuous Improvement Specialist, you will drive process and capability improvements that enhance the end-to-end customer experience across large programs of work. This role is pivotal in embedding a culture of continuous improvement within the Asset Capability & Continuous Improvement branch, ensuring operational excellence and alignment with strategic priorities. You will work closely with stakeholders to identify opportunities, implement best practices, and deliver initiatives that improve efficiency, effectiveness, and customer outcomes. Key responsibilities include: For more information on this position and business unit, view the role description and information pack . - Leading continuous improvement initiatives across asset management and service delivery functions. - Developing frameworks, tools, and methodologies to support process optimisation and uplift. - Collaborating w...