Customer Experience Representative

Job description

The Opportunity Homecare Homebase is searching for a Customer Experience Representative to troubleshoot software issues for our clients and ensure the best possible experience with Homecare Homebase. The Challenge At Homecare Homebase, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Customer Experience Representative, you are often the face of Homecare Homebase for our clients. You will play an essential role in guiding our customers through software challenges and eliminating obstacles so that they can focus their time and energy on delivering high quality patient care. You will be responsible for: What We're Looking For Homecare Homebase's mission is to empower exceptional care among all the clients we serve. The Customer Experience Representative supports this mission by providing excellent customer service and supporting our clients with their daily use of our software. We are seeking: Education requirements: this career opportunity requires a bachelor's degree or an equivalent combination of some college and significant work experience. This position ca...