Family Services Manager

Job description

Title Description- This title is the management level for Family Services occupational group. Employees are responsible for managing the operations of a major social services program. Work includes developing and implementing operating policies and procedures within the framework of departmental/divisional goals and objectives. Employees are responsible for overseeing program implementation and for directing the resolution of service delivery problems. Employees plan, organize and manage the work of direct services programs and supervise Family Services Supervisors and other assigned staff. Employees identify issues and concerns and provide leadership in the development of strategies to enhance and improve the quality and array of agency programs and services. General Work Tasks (Illustrative Only) – - Manages and directs the activities and functions of a multifaceted social services program; - Monitors service delivery and implements organizational changes necessary to achieve goals and objectives; - Develops and/or revises operating plans and procedures in accordance with overall departmental/divisional goals and objectives; - Oversees the implementation of same; - Ensures polici...